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Peet’s Team Member since 1994
Doug is chief taster, purchaser and blender of Peet’s coffees. He began his career in the original Peet’s store on Vine Street in Berkeley and later became a tasting trainer.
Today, Doug oversees the company's coffee purchasing, inventory management and quality control. He works directly with the world's top coffee producers to set the highest standards for growing, harvesting and processing the finest beans. At the start of each day, along with our expert roasters, Doug tastes each roast to ensure every coffee we roast produces the best possible cup of coffee.
Doug is the current president of the Pacific Coast Coffee Association, a frequent traveler to coffee origin countries, and a sought-after expert and jurist of international coffee competitions.
Peet’s Team Member since 1999
The friendly voice heard offering expert advice at Peet’s Call Center belongs to Ginny Phillips. One of Peet’s most senior customer service representatives, Ginny started her career in Peet’s stores and now focuses on answering customer questions coming into the Call Center via phone and email.
Ginny has been passionate about great coffee for most of her life. At age 6, her grandmother let her take a sip of her black coffee, and as Ginny explains, “It was the most delicious thing I had ever tasted.” She loves talking to people about coffee and tea and sharing what she’s learned at Peet’s.
Peet’s Team Member since 2006
Shirin began her formative years in the industry living in the coffee growing highlands of Papua New Guinea. She resided on a 98-acre coffee estate where she managed a coffee roasting and exporting company. She also lived eight years in Singapore where she was both roaster and buyer for a small specialty chain, President of the Singapore Coffee Association and active in the judging of Asian barista competitions.
Shirin was a contributing writer to the Asian Tea & Coffee journal, a cupping workshop trainer for the growing Asian specialty market, as well as a judge for numerous international cupping competitions.
Together with the Peet’s team, Shirin purchases green coffee requirements for Peet’s and nurtures key relationships with coffee countries of origin. Additionally, she helps maintain and create new blends through sampling all roasts, a task which can amount to tasting up to 100 cups of coffee a day.
Shirin’s personal passion is fueled by the ability to use her profession as a means of positively impacting the communities from which she buys coffee.
Peet’s Team Members since 1990
Our highly trained roasters are dedicated to making sure the roast tastes right for every batch of coffee. They monitor air temperature and combine beans in perfectly blended proportions to bring out their most flavorful and distinctive characteristics. They also personally sample every batch.
Our roasters enjoy the people they work with every day and find great satisfaction in roasting great-tasting coffee. They’re quick to share their passion for being close to the coffee at all stages: smelling the green coffee, focusing on the transformation of the roasting coffee, and finally through the cupping process to taste the results of deep-roasted coffee.
Each roaster makes a 10-year commitment to Peet’s and is considered a master of the craft only after three to four years of training.
Peet’s Team Member since 1997
As lead retail beverage trainer, Kristen is in charge of knowledge sharing across all of Peet’s stores. Her experience spans from in—store retail sales, customer service in the Call Center, field training and managing learning and development — all for Peet’s.
In this role, Kristen gets to pursue her own passion for coffee and tea and inspire others to learn and develop their own passion and expertise.
© 2010 Peet’s Coffee & Tea | 800.999.2132
